Terms of Service

1. Acceptance of Terms

By accessing or using Central-Intel (the "Service"), including the desktop application, mobile applications, web portal, and relay server, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Central-Intel LLC ("Company," "we," "us," or "our"), a limited liability company organized under the laws of the State of Idaho, United States.

2. Service Description

Central-Intel is a multi-provider AI assistant platform that provides:

• AI relay: Routes your requests to the AI provider you choose (OpenAI, Anthropic, Google, Groq, Mistral, and others).
• Local AI inference: Runs AI models (Llama, Gemma, Qwen) directly on your device via llama.cpp, with no internet required after initial download.
• Personal knowledge base: Local RAG (Retrieval-Augmented Generation) with documents, memory, and context.
• Device sync: End-to-end encrypted memory synchronization across your devices.
• Desktop tunnel: Secure WebSocket tunnel to expose your desktop's local AI capabilities to your mobile devices.

Central-Intel acts as a relay and platform. We do not generate AI responses — we route your requests to the AI provider or local model you select.

3. Account & Eligibility

You must be at least 18 years of age to use the Service. By creating an account, you represent that you are at least 18 years old and that the information you provide is accurate and complete.

You are responsible for maintaining the security of your account credentials, API keys, and authorized devices. You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account.

An account is not required to use the Free tier. The Free tier operates entirely on your device with local models and direct API key connections.

4. Pricing & Billing

The Service is offered in three tiers:

• Free ($0): Local AI models via llama.cpp, bring your own API keys (direct — no relay), profiles, RAG, and memory. No account required. No relay access, device sync, or desktop tunnel.
• Basic (pay-as-you-go): Relay access, managed API keys via credits, credit top-ups, device sync, memory sync, and desktop tunnel.
• Pro ($15/month or $150/year): Everything in Basic, plus bring your own API keys through the relay, Pro pricing on credit top-ups, and priority support.

All payments are processed by Stripe. We do not store your payment card information. Subscriptions renew automatically unless cancelled. You may cancel your Pro subscription at any time from your account dashboard; cancellation takes effect at the end of the current billing period.

Credits are non-refundable except where required by applicable law. For refund requests or billing questions, contact [email protected].

5. Intellectual Property & Data Ownership

Our intellectual property: The Central-Intel platform, including all software, code, design, documentation, and trademarks, is owned by Central-Intel LLC and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

Your data: You retain full ownership of all content you create, upload, or generate through the Service, including conversations, memory items, knowledge base documents, profiles, and pipelines. We will never access, sell, share, or use your personal data for any purpose other than providing the Service to you.

Anonymous usage analytics (opt-in only): If you choose to opt in (default: off), we collect anonymous usage data to understand feature adoption and improve the platform. This includes: which screens are visited, how often, session duration, experience level selected, feature usage patterns, onboarding progress, and model selection. This data is collected using a random device UUID — it is not linked to your identity, contains no personally identifiable information, and is auto-deleted after 90 days. We never collect message content, file content, or API keys through analytics. You can opt out at any time in Settings, which immediately clears any pending analytics events.

6. AI-Generated Content Disclaimer

Central-Intel LLC acts as a relay and platform. We do not generate AI responses — we route your requests to the AI provider you choose or to local models running on your device. We are not responsible for the accuracy, completeness, appropriateness, or legality of AI-generated content.

AI responses may be inaccurate, incomplete, biased, or otherwise unsuitable for your intended purpose. You are solely responsible for evaluating and using AI-generated content. Do not rely on AI-generated content for medical, legal, financial, or other professional advice without independent verification.

7. Third-Party AI Providers

When you use cloud-based AI providers through Central-Intel, your messages and context are transmitted to those providers. Their privacy policies and terms of service govern how they handle your data. We minimize the data we send but cannot guarantee how each provider — particularly international providers — processes, stores, or retains your information.

We encourage you to review each provider's policies:

Subscription authentication ("Sign in with Claude" / "Sign in with ChatGPT"). Some providers — currently Anthropic (Claude Pro / Max), OpenAI (ChatGPT Plus / Pro), and xAI (SuperGrok / X Premium+) — let you sign in to a personal AI subscription so requests bill against that subscription instead of an API key. When you enable this mode, you authenticate directly with the provider using their OAuth flow and your own account credentials, and your subsequent activity is governed by that provider's own terms of service, acceptable-use policy, and rate limits — not solely by these Terms. You are responsible for using the provider's subscription in a manner consistent with the provider's rules; Central-Intel LLC is not a party to your relationship with the provider in this mode. Subscription mode is optional and off by default; API-key and local-model modes behave the same as before. See our Privacy Policy for the data-handling details of subscription mode.

7a. Subscription Mode — Personal Use and User Responsibilities

Subscription mode operates in a documented gray area: it uses public OAuth client identifiers that have been allowlisted by each provider for their own first-party tools (Anthropic's claude / Claude Code CLI; OpenAI's codex / Codex CLI) or for community projects the provider tolerates (xAI's allowlist of the open-source hermes-agent client_id) because the providers do not currently offer a registered third-party-client program for subscription inference. For Anthropic and OpenAI, chat requests are executed by subprocess-invoking the provider's first-party CLI binary on your device, so the actual API call to the provider is structurally indistinguishable from running the CLI manually in a terminal. For xAI, chat requests are made via direct HTTPS to api.x.ai/v1 with an OAuth Bearer token — no CLI subprocess. This is the same pattern used by many open-source community projects (opencode, claude.nvim, claude-code.el, hermes-agent, and others). It is not formally blessed by any of these providers, and we make no representation that it is permanently sanctioned.

By enabling subscription mode, you agree to the following:

• Personal, single-user use only. You will use subscription mode only on devices you personally own or control, and only with subscriptions registered to you. You will not provide other people with access to your Central-Intel instance running in subscription mode, including via the desktop tunnel feature, paired device sharing, screen-sharing chains, or any similar mechanism that would route other people's requests through your subscription.
• No resale, no service-for-others. You will not use subscription mode to provide AI services to third parties, resell access, or build a multi-tenant product on top of your subscription. If you want to operate a multi-user service, use API-key mode or your own provider-side enterprise plan, where the provider has explicitly authorized such use.
• You will comply with the provider's terms and acceptable-use policy. Your usage in subscription mode is subject to the provider's terms of service, acceptable-use policy, content policies, and rate limits. If your usage violates those terms, that is a matter between you and the provider; Central-Intel LLC is not a party and is not responsible for resolving it.
• You install any required first-party CLI yourself. Subscription-mode chat for Anthropic and OpenAI depends on the provider's first-party CLI being installed and signed in on the device. Central-Intel does not bundle, distribute, or modify those CLIs; you install them directly from the provider (e.g. npm install -g @anthropic-ai/claude-code, npm install -g @openai/codex) and authenticate directly to the provider. Central-Intel only invokes the installed CLI as a subprocess on your behalf. xAI / SuperGrok has no such prerequisite — its chat path is direct HTTPS from Central-Intel — but the responsibility to comply with xAI's terms remains yours.
• Indemnity for subscription-mode use. You agree to indemnify and hold harmless Central-Intel LLC, its officers, employees, and contractors from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising from your use of subscription mode in a manner that violates the provider's terms, this clause, or applicable law — including any claim brought by a provider, a regulator, or a third party. This obligation survives termination of these Terms.

Reservation of rights. Central-Intel LLC may, at its sole discretion and without notice, disable subscription mode for any provider at any time if (a) the provider requests we do so, (b) the provider changes its terms in a way that makes the integration non-viable, (c) the provider rotates the OAuth client identifier or endpoint in a way that breaks the flow, (d) the provider publishes a formal third-party-client program and we migrate to it, or (e) we determine in good faith that continuing to support the mode poses an unacceptable risk to us or our users. We will make reasonable efforts to notify users in advance where practical, but no such notification is guaranteed. You agree that disablement of subscription mode is not a breach of these Terms and that Central-Intel LLC owes you no refund, credit, or other remedy for the disablement of an optional, off-by-default feature. API-key and local-model modes are unaffected by changes to subscription mode.

No warranty regarding compatibility. Because subscription mode depends on a third-party CLI we do not control, we make no warranty that any specific model, response shape, rate limit, feature, or behavior will remain available. Provider-side restrictions (such as which models are accessible on which subscription tier) are enforced by the provider and may change without notice.

8. Local Model Licensing

Central-Intel enables you to download and run third-party AI models locally on your device via llama.cpp. These models are provided under their respective licenses, and by downloading and using them, you agree to comply with those license terms:

• Meta Llama: Meta Llama Community License Agreement
• Google Gemma: Gemma Terms of Use
• Qwen (Alibaba): Apache License 2.0

Central-Intel LLC does not create, train, or modify these models. We provide the infrastructure to download and run them on your hardware for personal use.

9. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CENTRAL-INTEL LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE, INCLUDING AI-GENERATED CONTENT; (C) ANY CONTENT OBTAINED FROM THE SERVICE; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR THE MINIMUM AMOUNT PERMITTED BY APPLICABLE LAW.

10. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights.
• Transmit malware, spam, or other harmful content through the relay.
• Attempt to access other users' accounts, data, or devices.
• Reverse engineer, decompile, or disassemble the Service.
• Use the Service in a way that could damage, disable, or impair the relay server or infrastructure.
• Circumvent billing controls, rate limits, or access restrictions.

11. Termination

We may suspend or terminate your account at any time if we reasonably believe you have violated these Terms or engaged in conduct that may harm the Service, other users, or Central-Intel LLC. We will make reasonable efforts to notify you before termination unless doing so would compromise security or violate legal requirements.

You may delete your account at any time by emailing [email protected] with the subject line "Account Deletion Request," or by using the account deletion feature in your dashboard. Upon deletion, all server-side data associated with your account (email, device registrations, usage logs, billing records) will be permanently removed within 30 days, in compliance with GDPR and CCPA requirements. Local data on your devices is not affected by account deletion.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. For material changes, we will notify you via email or in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of laws provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Idaho.

14. Contact

Questions or concerns about these Terms:

Email: [email protected]
Web: central-intel.ai/contact

See also our Privacy Policy for details on how we handle your data.